Privacy Policy

Effective Date: 02/11/2026

WetSet Adventures (“WetSet,” “we,” “our,” or “us”) respects your privacy.

This Privacy Policy explains how we collect, use, and protect your information when you visit our website or book our services.

1. Information We Collect

When you interact with our website or book a tour, we may collect the following information:

Personal Information

  • Full name

  • Email address

  • Phone number

  • Booking details (tour type, date, number of guests)

  • Dive certification details (if applicable)

Payment Information

All payments are securely processed through Stripe. WetSet does not store your full credit card number. Payment data is handled in accordance with Stripe’s security and compliance standards.

Technical Information

When you visit our website, we may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Cookies and usage data

2. How We Use Your Information

We use your information to:

  • Process bookings and payments

  • Communicate about your reservation

  • Provide customer support

  • Send important trip updates

  • Improve our website and services

  • Comply with legal or regulatory obligations

We do not sell your personal information.

3. Sharing of Information

We may share your information only when necessary with:

  • Payment processors (Stripe)

  • Booking or operational partners assisting with your tour

  • Government authorities if required by law

We do not share your data for marketing resale purposes.

4. Cookies

Our website may use cookies to:

  • Improve website functionality

  • Remember user preferences

  • Analyze website traffic

You may disable cookies in your browser settings, though some site features may not function properly.

5. Data Retention

We retain booking and transaction information for as long as necessary to:

  • Provide services

  • Meet accounting requirements

  • Comply with legal obligations

You may request deletion of personal data where legally permitted.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Request access to your personal data

  • Request correction of inaccurate information

  • Request deletion of your data (subject to legal limitations)

To make a request, please contact us using the information below.

7. Data Security

We take reasonable administrative and technical measures to protect your information. Payment data is processed securely through Stripe’s encrypted systems.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

9. Contact Us

If you have questions about this Privacy Policy, please contact:

WetSet Adventures
Av. Javier Rojo Gómez Mz 2 Lt 16
Puerto Morelos, Q.R., Mexico

info@wetset.com
+529982069204